Contact Us

We’d love to hear from you! Below is all of the information you need to contact our various departments. You  may also email our customer service department at ehpcustomerservice@jhhc.com. If you choose to email customer service, do not include any Personal Health Information (PHI). If you need to discuss PHI, please contact us via phone at 1-800-261-2393.

CONTACT US BELOW

If you are seeking information about your personal account, you will be contacted by one of our customer service representatives so they can get more information from you.

Note: Do not use this email to select a Primary Care Physician. Click Find a Provider to select a Primary Care Physician.

Frequently Asked Questions

Organization Address Phone Fax
EHP Customer Service:
(M-F 8 a.m. – 5 p.m.)
6704 Curtis Court
Glen Burnie, MD 21060
410-424-4450
800-261-2393866-276-7889 (Suburban Hospital)
410-424-4895
EHP Specialty Appointment Line (JHH, JHBMC, JHHSC EHP members) 866-206-7210
Mental Health and Substance Abuse Services: 6704 Curtis Court
Glen Burnie, MD 21060
410-424-4476
800-261-2429
410-424-4891
National Network of ProvidersMultiPlan
N/A
866-980-7427
N/A
Dental Services —
United Concordia Companies Inc.
United Concordia Companies, Inc
N/A 866-851-7576 N/A
Health and Dependent Care
Flexible Spending Accounts —
Ceridian: http://www.ceridian-benefits.com/
PO Box 534055
St. Petersburg, FL 33747
800-992-2437 888-342-5333
Cobra Services —Ceridian: http://www.ceridian-benefits.com/ PO Box 534066
St. Petersburg, FL 33747-4066
800-877-7994 N/A*
EHP Care Management: 6704 Curtis Court
Glen Burnie, MD 21060
410-424-4480
800-261-2421
410-424-4890
Short-Term Disability: 6704 Curtis Court
Glen Burnie, MD 21060
410-762-5312 410-762-5313
Pharmacy: http://www.caremark.com/ PO Box 961066
Ft Worth, TX 76161-0066
800-213-0879 N/A*
Provider
Relations
6704 Curtis Court
Glen Burnie, MD 21060
888-895-4998 410-424-4604
Nurse Chat 6704 Curtis Court
Glen Burnie, MD 21060
1-866-796-1855 pin 380 N/A

* do not accept faxes