Telemedicine

EHP covers telemedicine, or video and audio visits with health care providers. Don’t skip important care – visit your doctor from the comfort and safety of your home.

  • Telemedicine is covered; originating site can be patient’s home. Services for diagnosis, consultation and treatment provided through telemedicine must meet all requirements of face-to-face visits between a licensed health care provider and patient consistent with the provider’s scope of practice.
  • Additional covered telemedicine services include preventative visits, additional behavioral health, and PT/OT/ST codes.
  • There is no restriction on place of service (POS) of rendered services.
  • Same authorization requirements apply for telemedicine as for face-to-face visits.
  • Telemedicine provided by out-of-network providers is covered and payable under member’s out-of-network benefits, if applicable.
  • Telephonic consultation is covered.
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