Create your account and download the app
We’ve switched to a new member portal and launched a mobile app! Your new online experience features personalized benefits, costs, reminders and more — all in one place, built around your plan.
Plus, the new provider search within the member portal combines the EHP and Cigna PPO networks. One search, all providers.
You’ll need to create a new account to get started. It only takes a few minutes, and once you’re in, all your information is already there.
Download the app
This will give you the best experience from your phone or tablet. Search “Johns Hopkins Health Plans” in your device’s app store, or find it in the Google Play Store or the Apple App Store.
Just log in
When you want to find information about your plan, just log in. Your account is personalized to you and your plan.
- View, print, or replace your ID card — yours or anyone on your plan
- Find a doctor, now with EHP and Cigna Healthcare PPO providers in one search
- Switch to digital EOBs
- Check claims and authorizations
- Look up what your plan covers
- Track your deductible and out-of-pocket spending
- Send a secure message to Customer Service
