Hopkins Specialty Appointment Line FAQs

Our Hopkins Specialty Appointment Line is available to all EHP Members! This service will help members navigate and schedule initial specialty appointments with a Johns Hopkins specialist.

 

What is the phone number for the specialty appointment line?

1-866-206-7210

 

What are the hours of operation for the appointment line?

Monday through Friday, 8 a.m. to 5 p.m.
 

What is the purpose of this number?

This number is to assist all EHP members in scheduling initial specialty appointments with Johns Hopkins specialists.
 

Who is staffing this line?

A nurse will answer calls for urgent appointments that need to be scheduled within 48 hours. All other calls will be directed to a designated group in Access Services.
 

I need a new primary care physician. Can I call this number to get an appointment?

No, this number is for initial specialty appointments with Hopkins specialists.
 

How does this service work to assist EHP plan members in particular?

All departments have committed to working with the specialty appointment line representatives to help improve EHP members’ access to Johns Hopkins specialty providers. This is a dedicated line for employees and their covered dependents. Where possible, clinics have set aside appointment times to accommodate EHP members.
 

Will this number allow me to see the specialist I want?

Whenever possible, the representative will get you an appointment with the physician of your choice. However, due to volume and/or availability, they may need to schedule your appointment with a nurse practitioner or physician assistant in the practice in order to get you in within a reasonable time frame.
 

I already see a Johns Hopkins specialist. Would this line help me get more timely appointments?

This line is mainly for securing appointments for EHP members who have not been successful in getting a first-time specialist appointment through the regular access lines. If you see a Johns Hopkins specialist on a regular basis, please try to schedule your next appointment at the end of your visit. However, if you are unsuccessful in getting a timely appointment, the specialty appointment line may be able to help.
 

What is considered a reasonable time frame?

This line is not intended to guarantee members a specific turnaround time; it is to ensure that whenever possible, EHP members will be seen in a reasonable period of time for their specific health issue.
 

Who should I contact with questions or concerns?

Please let the access line representative you speak with know of any questions or comments you have and they should be able to direct you.