Hopkins New Specialty Appointment Line FAQs
Our Hopkins New Specialty Appointment Line is available to all EHP Members! This service will help members navigate and schedule new specialty appointments with a Johns Hopkins specialist.
What are the hours of operation for the appointment line?
What is the purpose of this number?
Who is staffing this line?
I need a new primary care physician. Can I call this number to get an appointment?
How does this service work to assist EHP plan members in particular?
Will this number allow me to see the specialist I want?
I already see a Johns Hopkins specialist. Would this line help me get more timely appointments?
What is considered a reasonable time frame?
Who should I contact with questions or concerns?
Monday through Friday, 8 a.m. to 5 p.m.
This number is to assist all EHP members in scheduling new specialty appointments with Johns Hopkins specialists.
A nurse will answer calls for urgent appointments that need to be scheduled within 48 hours. All other calls will be directed to a designated group in Access Services.
No, this number is for new specialty appointments with Hopkins specialists.
All departments have committed to working with the new specialty appointment line representatives to help improve EHP members’ access to Johns Hopkins specialty providers. This is a dedicated line for employees and their covered dependents. Where possible, clinics have set aside appointment times to accommodate EHP members.
Whenever possible, the representative will get you an appointment with the physician of your choice. However, due to volume and/or availability, they may need to schedule your appointment with a nurse practitioner or physician assistant in the practice in order to get you in within a reasonable time frame.
This line is mainly for securing appointments for EHP members who have not been successful in getting a first-time specialist appointment through the regular access lines. If you see a Johns Hopkins specialist on a regular basis, please try to schedule your next appointment at the end of your visit. However, if you are unsuccessful in getting a timely appointment, the specialty appointment line may be able to help.
This line is not intended to guarantee members a specific turnaround time; it is to ensure that whenever possible, EHP members will be seen in a reasonable period of time for their specific health issue.
Please let the access line representative you speak with know of any questions or comments you have and they should be able to direct you.