Contact Us

We’d love to hear from you! From here, you can contact Customer Service or find the phone numbers for our other various departments. If you’re looking for specific information about your benefits, use the EHP Benefits Explorer. You may also find the answer to your question in our Frequently Asked Questions.

If you’re looking to contact Customer Service, you can do so by:

Note: If you choose to email Customer Service, do not include any Personal Health Information (PHI). If you need to discuss PHI, please contact the Customer Service department on 800-261-2393.

You can select a Primary Care Physician through your HealthLINK member portal or by calling Customer Service on 800-261-2393.

Contact Customer Service

To email customer service, you may fill out the form below. If you are seeking information about your personal account, you will be contacted by one of our customer service representatives so they can get more information from you.

Note: Do not use this email to select a Primary Care Physician. Login to your HealthLINK member portal to select a Primary Care Physician.


Contact Various Departments

Organization Address Phone Fax
EHP Customer Service
(M-F 8 a.m. – 5 p.m.)
7231 Parkway Drive
Suite 100
Hanover, MD 21076
866-276-7889 (Suburban Hospital)
EHP Specialty Appointment Line  866-206-7210
Mental Health and Substance Use Disorder Services 7231 Parkway Drive
Suite 100
Hanover, MD 21076
Cigna PPO Network
800-261-2393 N/A
Dental Services —
N/A 800-932-0783 N/A
Cobra Services — Health Equity N/A N/A N/A
EHP Care Management 7231 Parkway Drive
Suite 100
Hanover, MD 21076
Pharmacy – Caremark PO Box 961066
Ft Worth, TX 76161-0066
888-543-4921 N/A
Provider Relations 7231 Parkway Drive
Suite 100
Hanover, MD 21076
888-895-4998 410-424-4604