Contact Us

We’d love to hear from you! From here, you can contact Customer Service or find the phone numbers for our other various departments. If you’re looking for specific information about your benefits, use the EHP Benefits Explorer. You may also find the answer to your question in our Frequently Asked Questions.

If you’re looking to contact Customer Service, you can do so by:

Note: If you choose to email Customer Service, do not include any Personal Health Information (PHI). If you need to discuss PHI, please contact the Customer Service department on 1-800-261-2393. 

You can select a Primary Care Physician through your HealthLINK member portal or by calling Customer Service on 1-800-261-2393.

Contact Customer Service

To email customer service, you may fill out the form below. If you are seeking information about your personal account, you will be contacted by one of our customer service representatives so they can get more information from you.

Note: Do not use this email to select a Primary Care Physician. Login to your HealthLINK member portal to select a Primary Care Physician.

Contact Various Departments

Organization Address Phone Fax
EHP Customer Service
(M-F 8 a.m. – 5 p.m.)
7231 Parkway Drive
Suite 100
Hanover, MD 21076
410-424-4450
800-261-2393
866-276-7889 (Suburban Hospital)
410-424-4895
EHP Specialty Appointment Line  866-206-7210
Mental Health and Substance Use Disorder Services 7231 Parkway Drive
Suite 100
Hanover, MD 21076
410-424-4476
800-261-2429
410-424-4891
National Network of Providers MultiPlan www.multiplan.com
N/A
866-980-7427
N/A
Dental Services —
N/A 800-932-0783 N/A
Health and Dependent Care Flexible Spending Accounts — Wageworks www.wageworks.com
CLAIMS ADMINISTRATOR
P.O. Box 14053
Lexington, KY 40512
877-924-3967 877-353-9236
Cobra Services — WageWorks
www.wageworks.com
PO Box 14055
Lexington, KY 40512-4055
877-220-3249 N/A
EHP Care Management 7231 Parkway Drive
Suite 100
Hanover, MD 21076
410-424-4480
800-261-2421
410-762-5205
Short-Term Disability 7231 Parkway Drive
Suite 100
Hanover, MD 21076
410-762-5312 410-762-5313
Pharmacy www.caremark.com PO Box 961066
Ft Worth, TX 76161-0066
888-543-4921 N/A
Provider
Relations
7231 Parkway Drive
Suite 100
Hanover, MD 21076
888-895-4998 410-424-4604